Step 1: BES Enrolment and Applications Push
- Factory reset your device
- Connect to wifi
- If asked to connect to Samsung account, skip that part
- at the Google sign in enter afw#blackberry in the email field and choose NEXT
- If asked, disable all google services and choose NEXT
- At the Blackberry UEM Client screen choose INSTALL
- Confirm by choosing INSTALL again
- Confirm the permission required by choosing OK
- Allow UEM client to make calls
- Enter the BES activation email address
- Enter ‘start’ as activation password and choose Activate my device
- Agree to terms and conditions if asked
- At the Setup Work device screen choose NEXT if asked
- If asked, Check I consent and choose OK
- If asked, Agree to KLMS Agent condition and choose CONFIRM
- At the Create device password screen choose OK
- Choose Password
- Enter a password of your choice twice
- Choose Hide content and click DONE
- Once at the UEM client screen wait about 5 min for the applications to push, then go to the home screen. If it doesn’t let you, reboot the phone
- If prompted, accept installation of the VPN and allow it to run in the background
- Make sure the VPN is connected by opening the Connectivity app (confirm all prompts)
- Clean up the home page to your liking
- Apply Android Updates if availlable
Step 2: Ciphr Apps activation
- Make sure the sim is in the device
- Go to Settings/Connection/Mobile Network/Acces Point Name
- Add new APN, give it a name (any), and set the apn field to neoex or em, depending on the sim card you’re using
- Save your APN settings
- Go back and select the APN you just created and wait for the 3G/4G/H+ icon to appear in the top right corner
- Go to Settings/Connections/WIFI/ Forget the wifi connection
- Go back to the home screen and open Ciphr text, enter your activation code and follow the prompts to set your password and then your alias (if it asks to disable battery optimization say yes)
- Open Ciphr Mail and exit back to home screen (if it asks to disable battery optimization say yes)
- Go to Settings/Apps/SpecialAccess/Optimize make sure that battery optimization is OFF for Ciphr Text, Ciphr Mail and Connectivity